MC Naturals Help Center

How Can We Help You?

What is the MC Naturals Community

What is the MC Naturals Community

Is there a cost to join the MC Naturals Community?

Products

What is the shelf life of our products?

I have nut allergies. Do you have any products that contain nuts?

My hair butter melted. What do I do?

Are your products tear-free?

My hair oil solidified, what do I do?

Are your products tested on animals?

Are your products approved by the FDA?

Are your products safe for children?

How long before I see results?

I do not know the number of my hair type (4C, 3B, etc.) Is that an issue?

Subscriptions

Why do you offer a subscription service?

I want to cancel my subscription or order. What do I do?

Shipping and Tracking

How long before my product(s) ship?

Where do you ship?

How much can I expect to pay for shipping?

What carrier service do you use?

How are address changes handled?

Do you ship to military bases?

My order was damaged. What do I do?

How do I track my order?

I received notification that my order arrived, but I didn't receive it.

Payments

What forms of payment do you accept?

Return Policy

What is your return policy?